Introduction

Capybara Intelligence Incorporated ("First Intelligence", "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our mobile application, website, AI-powered memory assistant, and any related services that reference this Privacy Policy (collectively, the "Service"). By using the Service, you acknowledge that you have read and understood this Privacy Policy.

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. If we make significant changes, we will notify you through our Service or other appropriate means. Continued use of the Service after updates means you accept the revised Privacy Policy.

Information We Collect

We collect information to provide and improve our Service. This includes:

Information You Provide Directly

-Account Details: When you sign up, we collect your name, email, password, and profile information.
-User-Generated Content: Photos, videos, voice recordings, or text prompts you submit to enhance your experience with our AI features. This content is stored securely and is used only to provide personalized features within the Service. We retain this content for the duration of your account unless you specifically request deletion.
-Payment Information: When you purchase a subscription or other services, payment details are processed by third-party providers (such as Apple's App Store). We do not store complete payment card information on our servers.
-Communications: Any messages, feedback, or support requests you send us.

Information Collected Automatically

-Device Information: Details about the device you use, including operating system version, browser type, device model, and IP address.
-Usage Data: How you interact with the Service, such as features accessed, time spent on the platform, and performance metrics to improve functionality.
-Cookies & Tracking: We use cookies and similar technologies to personalize your experience and improve functionality. For more details, see our Cookie Policy section below.
-Mobile Device Access: With your permission, we may access certain features of your mobile device, such as your camera, microphone, photos, and location, to provide specific functionalities of our Service.

App Tracking Transparency

In accordance with Apple's App Tracking Transparency framework, we will request permission before tracking your activity across other companies' apps and websites. You can change your preference at any time through your device settings. If you choose to opt out, we will not use the Identifier for Advertisers (IDFA) for tracking purposes, but may still collect other data as described in this policy.

Information from Third Parties

-Social Logins: If you sign in via Google, Apple, or other platforms, we receive basic profile data as permitted by your settings on those services.
-Marketing & Analytics Providers: Data from partners that help us analyze usage trends and optimize performance without personally identifying individual users.

How We Use Your Information

We use your information to:
-Deliver and improve our AI-powered memory assistant and other features.
-Personalize your experience based on past interactions and preferences.
-Process transactions and provide customer support.Ensure security and prevent fraud.
-Communicate with you about updates, offers, and important service changes (you can opt out anytime).
-Conduct research and development to improve our technology.

AI Training and Development

With your explicit consent, we may use de-identified and aggregated data to train and improve our AI models. You can withdraw this consent at any time through your account settings. We do not use your personal content to train AI models without your permission.

How We Share Your Information

We do not sell your personal data. However, we may share information in the following ways:
-With Service Providers: Third parties that help us operate and improve our platform, including cloud storage, analytics, and security services. These providers are contractually obligated to use your data only for the services they provide to us.
-With Other Users: If you engage in social or collaborative features, some of your content may be visible to others as clearly indicated within the Service.
-For Legal & Security Reasons: If required by law or necessary to protect our rights and users' safety, including responding to legal requests, court orders, or regulatory requirements.
-Business Transfers: If First Intelligence undergoes a merger, acquisition, or asset sale, user data may be transferred. We will notify you of such changes and any options you may have regarding your information.

Your Choices & Rights

Access & Control Over Your Information
-Access & Update: You can access and update your profile and account settings anytime through the app or website.
-Data Portability: Request a copy of your personal data in a structured, commonly used format.
-Data Deletion: Request deletion of your account and associated data by contacting us or using the in-app deletion feature. We will delete your data within 30 days, except for information we are legally required to retain.
-Marketing Preferences: Opt out of promotional emails via your account settings or the unsubscribe link in any marketing communication.
-Cookies & Tracking: Manage cookie preferences through browser settings or our in-app privacy controls.

Regional Privacy Rights

California Residents
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding personal information. In addition to the rights listed above, California residents can:
-Request disclosure of categories and specific pieces of personal information collected
-Opt out of the sale or sharing of personal information
-Not face discrimination for exercising these rights

European Economic Area, UK, and Swiss Residents

Under the General Data Protection Regulation (GDPR) and similar laws, residents of these regions have additional rights, including:
-The right to object to processing of personal data
-The right to restrict processing of personal data
-The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information in the "Contact Us" section..

Security & Data Retention

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access or disclosure. However, no system is completely secure, so we encourage safe online practices.
We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary by data type:
-Account information: Duration of account plus 30 days after deletion request
-Usage data: 25 months for analytics purposes
-Communications with our team: 3 years from last contact
-Payment information: As required by financial regulations

Cookie Policy

Our Service uses cookies and similar technologies to enhance your experience. These technologies may store information on your device or access information already stored to:
-Keep you logged in
-Remember your preferences
-Analyze how you use our Service
-Personalize content
You can control cookies through your browser settings or device preferences. Blocking certain cookies may impact functionality of our Service.

International Data Transfers

Your information may be stored and processed in locations outside your country of residence, including the United States, where data protection laws may differ. By using our Service, you consent to such transfers. We implement appropriate safeguards when transferring data internationally, such as standard contractual clauses or participation in frameworks like the EU-US Data Privacy Framework when applicable.

Children's Privacy

Our Service is not intended for children under 13 (or the minimum age in your country), and we do not knowingly collect data from minors without verifiable parental consent. If we learn that we have collected such data, we will take steps to delete it promptly. If you believe we have collected information from a child under the applicable minimum age, please contact us.

Third-Party Links and Services

Our Service may contain links to third-party websites, apps, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We will notify you of material changes to this Privacy Policy through our Service or by other means. Your continued use of the Service after such notification constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact our data infra team at: backend@first-intelligence.com